Privacy Policy

This Privacy Policy describes how Heltrix collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. Our privacy practices apply to all visitors and users of our website, including those accessing our life coaching resources, educational materials, and pre-retirement coaching content.

Information We Collect

We collect various types of information to provide and improve our services. When you visit our website, we automatically collect certain information about your device and browsing behavior. This includes your IP address, browser type, operating system, pages visited, and the time spent on each page.

If you choose to contact us, register for workshops, or sign up for our newsletter, we collect information you voluntarily provide. This may include your name, email address, phone number, location, and any other details you share in correspondence or registration forms. We also collect information about your interests in life coaching, pre-retirement planning, and midlife reinvention to better tailor our educational resources to your needs.

How We Use Your Information

We use the information we collect to deliver and enhance our services. Your data helps us personalize your experience, recommend relevant coaching resources, and improve our educational content. We use your contact information to respond to inquiries, send newsletters about new workshops and coaching programs, and provide updates about our services in the Baltic region.

We analyze usage patterns to understand how visitors interact with our website and content. This helps us optimize our site structure and ensure our resources on pre-retirement coaching and second chapter reinvention are easily accessible. We may also use your information to contact you about important updates to our policies or services, and to prevent fraud or misuse of our platform.

Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You may also have the right to restrict how we use your data or to request that we stop processing your information for certain purposes. If you wish to exercise any of these rights, please contact us using the information provided below.

You can unsubscribe from our newsletters and marketing communications by following the unsubscribe link in any email we send. Please note that even if you opt out of marketing communications, we may still contact you regarding important updates to our Privacy Policy or changes to our services. You have the right to lodge a complaint with relevant data protection authorities if you believe we have violated your privacy rights.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and understand your interaction with our content. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for longer periods.

These technologies help us provide personalized content recommendations, track which educational resources are most popular, and understand the effectiveness of our life coaching information for our audience in Estonia. We also use analytics tools to gather data about visitor demographics and behavior patterns. For more detailed information about cookies, please refer to our Cookie Policy.

Data Security and Storage

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or destruction. Our website uses SSL encryption to secure data transmission between your browser and our servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. If you request deletion of your data, we will remove it from our active systems within a reasonable timeframe, except where we are required to retain it for legal or legitimate business purposes.

Third-Party Services and Links

Our website may contain links to external websites and resources that are not operated by us. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites before providing your personal information. If you access third-party services through our site, their privacy policies will govern the use of information collected through those platforms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Your continued use of our website following any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.